Services

You can send us a request to cancel your lease by filling out this form

If something needs to be repaired quickly to prevent further damage outside office hours, please call our emergency number: 0341-553144.

If it concerns a damage or malfunction during office hours or something that can wait until the next working day, you can fill in the repair / malfunction form via this link.

In the event of a fire, the alarm center receives a signal. This will be in direct contact with the fire department.

Get yourself to safety as soon as possible, leave the building via the stairs in the center of the building or via the emergency exits these are located on both sides at the end of each floor.

In case of fire, serious acute situations for fire department, ambulance and/or police; call 112 or non-urgent matters, call 0900-8844 or go to www.politie.nl

Upon arrival at the short-stay building, you will have installed the JustIN App and received the digital key.

Important to know is that you must have a European SIM card and preferably a European phone.

Make sure you always have enough data on your phone..

Update the app to the latest version in a timely manner, test your key immediately after the update.

Don't forget to take the phone with you when you leave the apartment.

Would you like to know how to open the door with your digital key go to: How does the digital key work

If any defects are found in the apartment or equipment upon arrival or during your stay in the apartment, please let us know. You can send these reports to beheer@vandenbrinkonroerendgoed.nl.

If on arrival you find that the apartment not clean, it is important to report this to us within 24 hours with pictures via verhuur@vandenbrinkonroerendgoed.nl.

Use the extractor hood at all times when cooking, this prevents the smoke detector from going off and calling the alarm center. You will be charged for these unnecessary reports.

Do not tamper with the smoke alarm. We receive notifications from the control room when this is done. You will be charged for these notifications.

When tenants are harrasing other tenants the landlord has the right to terminate the lease and deny access to the building, without warning, in the event of intimidation, bullying or threatening of fellow residents.

If you as one of our tenants do not feel save we ask you to contact us as soon as possible via verhuur@vandenbrinkonroerendgoed.nl.

It is prohibited to place garbage in the corridors. Do not store garbage in your apartment. This prevents pests. Deposit your garbage outside in the container provided for that purpose.

On the last day of your rental agreement, you can use the apartment until noon at the latest. The check-out takes place on the 15th or the last day of the month.

You can lease a apartment in the short stay complex for a maximum of 6 months. You are not allowed to lease again after that. You can potentially move to one of our other locations if you want and if an apartment is available.

No, it is not possible to view the building or any of the appartments. The appartments are constantly occupied, all information can be seen on the photos and video on our website.

• Would you like to know how to open the door with your digital key go to: How does the digital key work
• Do you want to know how the aircooling works at Rubens go to: How does the aircooling work
• Do you want to know how the hot plate works go to: How does the hot plate work
• Do you want to know how the extractor hood works go tor: How does the extractor hood work
• Do you want to know how the microwave works go to: How does the microwave work
• Do you want to know how the dishwasher works go to: How does the dishwasher work

There are frequently asked questions at the bottom of the page of the rental location itself. If your question is not on our website, you can send us an email via verhuur@vandenbrinkonroerendgoed.nl.